الرئيسية
Terms & Conditions

 General Information

Welcome to [WinqMarket]! By placing an order on our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

2. Payment Method

We offer Cash on Delivery (COD) as a payment option. This means you can pay for your order in cash when it is delivered to your address.

3. Order Processing

  • Order Confirmation: Once you place an order, you will receive a confirmation email or SMS with the details of your purchase.
  • Processing Time: Orders are typically processed within [2] business days. You will be notified of the estimated delivery date.
  • Availability: All items are subject to availability. In case an item is out of stock, we will inform you as soon as possible and offer a suitable replacement or refund.

4. Delivery

  • Delivery Charges: Delivery charges will be specified at checkout based on your location.
  • Delivery Time: Estimated delivery times will be provided during checkout. Delivery times may vary based on your location and current demand.
  • Address: Please ensure that the delivery address provided is accurate. We are not responsible for any delays or issues caused by incorrect addresses.

5. Acceptance of Delivery

  • Inspection: Upon receiving your order, please inspect the items to ensure they are in good condition and match your order. If there are any issues, please contact us immediately.
  • Signature: You may be required to sign for your delivery.

6. Returns and Exchanges

  • Policy: We accept returns and exchanges within [10] days of delivery, provided the items are in their original condition and packaging.
  • Process: To initiate a return or exchange, please contact our customer service team for instructions.

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8. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

9. Governing Law

These terms and conditions are governed by the laws of [United Arab Emirates]. Any disputes will be resolved in accordance with the applicable laws of [United Arab Emirates, ].